1. Information we collect
We may collect account details, contact information, project and production data, billing records, device information, and usage activity that you provide or generate while using the platform. We collect only what is reasonably needed to provide, secure, and improve the services.
2. How we use information
Information is used to operate your workspace, provide requested features, process transactions, respond to support requests, maintain security, understand product performance, and communicate important service updates. We do not use your private project content for unrelated advertising.
3. When information is shared
We may share information with service providers that help operate hosting, payments, communications, analytics, or security. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information.
4. Security and retention
We use reasonable technical and organisational safeguards to protect account and project information. We retain information for as long as needed to provide the services, meet legal and financial obligations, resolve disputes, and enforce agreements. No online system can guarantee absolute security.
5. Your choices and rights
Depending on your location, you may request access to, correction of, export of, or deletion of personal information. You can also update account settings and manage optional communications. Some records may need to be retained for legal, security, or transaction purposes.
6. Contact us
For privacy questions or requests, contact the platform team through the helpdesk. We may ask you to verify your identity before handling a request about account information.